clean and conscious
skincare for all

First of all, welcome to our community if you're new to us! We'd love for you to start off by reading some of our blog posts. Our favorite post for beginners is here. This post will run through suggested routines! In general, we recommend using a cleansing, toning, and moisturizing routine every morning and night. If you are new to oils, we would recommend checking out this post to see how best to get started.

Everyone is different, but it can take up to 6-8 weeks for your skin to become adjusted to new products – especially if you have never used oil-based products, or are transitioning from conventional skincare products. For more information on how to smoothly introduce our oil-based products in general to your skin, read our blog post that has tons of tips for beginners! In general, we'd recommend starting off slow and introducing new skincare products at night, while keeping other lifestyle factors as *constant* as possible!

It seems your cocokind products may have become slightly solid during transit. Fret not! This is completely normal. We use organic virgin coconut oil in a few of our products, which can be impacted by the surrounding temperature! When it is under its melting point of 76 degrees, the oil can become a solid. Here are few ways you can quickly get you product back to liquid form:

1) Place the bottle in a bowl of warm water for 3 minutes.

2) Run the bottle under warm water for 20 seconds

3) Place the products by a heater for a few short minutes

Once the product is back into liquid state (which should happen quickly), shake it up! This will get our products back to being 100% liquid and ready to use. After this initial step, the serum and cleanser will stay liquid as long as they are kept in room temperature…and you can get started reaping the benefits from our nutritious skincare!

Our products are safe to use during pregnancy, but we always recommend checking with your physician for specific concerns! We only use clean and gentle formulations. When we use essential oils, they comprise less than 1% of the overall formula. We also have a baby line (great for both babies and mamas!) which does not include essential oils at all.

We do not add any artificial fragrances. Occasionally, we use organic essential oils to add a scent profile to our skincare. Our essential oils not only smell good, but they also serve their own purposes for our skin and minds!

We are strong proponents of using oils for acne-prone skin. While everyone's skin is different, we have a variety of oils that cover all skin types. Additionally, we have acne-targeting products such as our Raspberry Vinegar Toner, Turmeric Spot Treatment, and Chlorophyll Mask!

Yes! All of our products that contain the word “organic” in its name, in addition to our cocokind collective sticks, are USDA certified organic by CCOF. Please contact us at info@cocokind.com if you need a copy of our certificate.

All of our products that do not contain organic beeswax are certified Vegan Action through the Vegan Awareness Foundation. For more information please check out vegan.org.

We are a cruelty-free company. Cocokind products are NEVER tested on animals! We also ensure our vendors and suppliers are compliant with our cruelty-free philosophy.

In general, our products have shelf lives of between 18 months to 30 months. While it is best to use up a product within six months of opening, storing them in a cool, dry place, and using clean hands to obtain the product, always help maintain the integrity of the shelf life. On every product box, we list a expiration date. Please refer to that date to see when our product is best used by, or give us a call at (415) 874-9878 and we can help!